System Firmware 2.13 (May 2023)
One more small update for you with a couple of fixes, and support for our next release. Please note that if you are setting up a Smart Alarm Camera, you will need this version installed on your Base Station before continuing.
Here’s what’s coming in 2.13:
- Added support for live guard protection
- Fixed a very rare issue when pairing an Entry Sensor to a Smart Lock
- Fixed a very rare issue when unpairing an Entry Sensor with a Smart Lock
- Updated support for UL-985 Certification
17 days ago
What changed with the 2.13.8 Base Station update?
12 days ago
Where are the step-by-step directions for doing a software update? It took a phone call last month to get me through that process! And how often will these updates happen?
12 days ago
Never mind! Found it!!
7 days ago
@emily_s I just wanted to update you that my issue since I think 2 firmware updates ago is still happening even with the latest update. My sistem will repeatedly go into armed mode or disarm mode, whatever mode it was in set by me. So I get several push notifications all day or all night.
As you know I have spoken with several CS people and posted this issue before.
You had mentioned once that the issue was now seen by you all and will be addressed in a update. It's been at least 2 updates and nothing has changed.
15 hours ago
Is this update currently live? My base station is currently on 2.12.0 and Keypad is 2.12.2. When I check for updates via the Keypad it indicates there is an available update it needs to download (but fails to download it, no error messages). I contacted support via phone and they told me that everything is up to date (again 2.12.0/2.12.2) and to disregard the message when checking for updates.