‎Waste of time and money. | SimpliSafe Support Home
 
rpbussha's profile

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Waste of time and money.

I ordered an outdoor camera for my system and after a lot of trouble getting it setup because of issues updating my base station I noticed I cant Live Stream the camera for more than a minute before the connection drops. I'm thinking these must be something wrong so I contact support and after being asked to troubleshoot the camera and spending a lot of time doing that I am eventually told that this is expected behavior from the camera. They only record and stream for a minute after you start Live Streaming or they detect motion and then they will disconnect for a minute and then start recording again if they still detect motion. So thanks for wasting my time with the troubleshooting SimpliSafe and a heads up to anyone using these cameras, you're probably not going to catch the whole crime on camera if something ever happens.

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