‎Water sensor modes | SimpliSafe Support Home
 
taggart's profile

Saturday, May 22nd, 2021 5:53 AM

Water sensor modes

The water sensor should have different action settings like entry and motion sensors.  For example, in away mode, I want to get notifications if the sensor is triggered, but I don't want sirens blaring nor emergency services dispatched.

Advocate

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2.2K Messages

3 years ago

Emergency services are never dispatched for a water sensor trigger.  Who WOULD they dispatch?  A plumber?  

And the internal siren issues a noise, but a different one than for an alarm.  And the external sirens don't go off.

Community Admin

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5.2K Messages

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70 Points

3 years ago

Yep, sevensiamesecats is correct.

Emergency services are never called for Water Sensor triggers. But if you have active 24/7 Monitoring, there will be a call from an agent to let you know. If you already know that it's a Water Sensor alarm, you can ignore that call and they'll leave a voicemail. And the call sequence will stop there (they won't also call your secondary contacts!).

There is also a totally different alarm sound when the sensor is triggered. Unfortunately there's no way to turn that off without also turning off all alarm sirens.

- Johnny M.
SimpliSafe Home Security
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