Reinstall after new outside lock

@davey_d​ Thank you for the information. Better than I hoped with being able to obtain the adapters, if needed, at no charge. Before I get my soap box out to give some praise, one suggestion, that the instruction manuals be better organized in the Help Center, and more importantly, add an article on how to uninstall the Smartlock to update other door hardware, like a single cylinder deadbolt.

Now onto the praise...wow, SimpliSafe's NPIP (New Product Implementation Process) to anticipate and deliver on the contingency of customers, like me, not keeping accessories they may need at a future date, and provide them at nc! First goal, check! And Davey, your time to respond on a posting on a new thread this quickly, goal #2 check!

This is another example why I have been a customer for 10+ years, placing over 30 systems and stating Simplisafe is simply the most effective and best value in the home security industry, period.

Finally, for those that suspect I am a SS employee or plant, feel free to do a search on the community.  When I feel appropriate, I do strongly challenge SS to do what is right for their customers and associates. While not perfect (what or who is) Simplisafe will always try to do the right thing.

@captain11 that's a fantastic point about including un-install instructions - not just for the Smart Lock, but all the others as well. I'll let the team know.

@davey_d​ I called support this past Saturday and the agent walked me through the "uninstall" process and said they are asked by customers all of the time to do that. He has his own "cheat sheet" and he was very helpful. Luckily I replaced a Schlage bright brass deadbolt with a matt black one and it used the same adapter.  WIth the agent, it was pretty simple to do. Hat's off to support.

Glad you had a great experience, Captain! Yes, a lot of the info is just the setup process in reverse, but there are some tricks and tips we should make available to everyone - users and our Support agents alike.