10 Messages
Triiger a Alarm event while viewing live camera feed - see somone breaking in but they have not entered premisis yet
When I was researching SimplySafe I called sales and asked how the cameras worked in conjunction with monitoring.
I was told I could install a camera outside if I also purchased and installed the outdoor kit.
I was told that camera motion events do not trigger a monitoring event and that once I was notified on my phone that the camera had captured motion and I wanted to have SimplySafe call the police, I could hit a button on the phone app and this would happen.
I have called SimplySafe customer support twice now and they are telling me that this functionality is not available.
I wanted to reach out to the community to find out if anyone has a different opinion or advice on how to do that.
Also, I would not recommend the SimplySafe camera to be installed outdoors (with outdoor kit), as I don't think works very well and I think there are other cameras out there that will do a better job for less money (cameras are $100 and outdoor kit is another $25 so you are paying $125 for an outdoor camera that is not comparable to other $125 outdoor cameras).
I was told I could install a camera outside if I also purchased and installed the outdoor kit.
I was told that camera motion events do not trigger a monitoring event and that once I was notified on my phone that the camera had captured motion and I wanted to have SimplySafe call the police, I could hit a button on the phone app and this would happen.
I have called SimplySafe customer support twice now and they are telling me that this functionality is not available.
I wanted to reach out to the community to find out if anyone has a different opinion or advice on how to do that.
Also, I would not recommend the SimplySafe camera to be installed outdoors (with outdoor kit), as I don't think works very well and I think there are other cameras out there that will do a better job for less money (cameras are $100 and outdoor kit is another $25 so you are paying $125 for an outdoor camera that is not comparable to other $125 outdoor cameras).
undeleted
1.2K Messages
5 years ago
Your comment about the SS cam outdoors I agree with. There are some VERY good options for a little bit more money. My cameras can pick up the stars at night.
Also, you're new here, but it's spelled Simplisafe. :)
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simplistuckon
248 Messages
5 years ago
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