Triiger a Alarm event while viewing live camera feed - see somone breaking in but they have not entered premisis yet

When I was researching SimplySafe I called sales and asked how the cameras worked in conjunction with monitoring.

I was told I could install a camera outside if I also purchased and installed the outdoor kit.

I was told that camera motion events do not trigger a monitoring event and that once I was notified on my phone that the camera had captured motion and I wanted to have SimplySafe call the police, I could hit a button on the phone app and this would happen.

I have called SimplySafe customer support twice now and they are telling me that this functionality is not available.

I wanted to reach out to the community to find out if anyone has a different opinion or advice on how to do that.

Also, I would not recommend the SimplySafe camera to be installed outdoors (with outdoor kit), as I don't think works very well and I think there are other cameras out there that will do a better job for less money (cameras are $100 and outdoor kit is another $25 so you are paying $125 for an outdoor camera that is not comparable to other $125 outdoor cameras).