Using Your System
Account & Billing
Wednesday, January 2nd, 2019 11:35 PM
3 days ago
5 years ago
2 years ago
If I cancel my monitoring service, can I still see my camera on my cell phone?
@larrybailey you can downgrade to an unsubscribed plan. You'll still be able to livestream through the app, and even receive notifications for motion. But you'll lose the camera's ability to record to unlimited storage in the cloud.
11 months ago
Why Can't I just Cancel right here from my computer? Service is Simply deteriorating. I removed indoor camera months ago but my plan still went up from 25 bucks a month to 28 bucks a month anyway. Indoor camera would stay on for 15-20 minutes every night just spying on us and interrupt our evenings because of it..
Guess I must waste more of my time w/this system and get on the phone to cancel the 30 a month charges. Maybe I can sell the system to somebody? I'll Simply Post this on FB since SS won't let me post this right now
I'm hearing impaired. How do I cancel Simplisafe if I can't use the phone?
7 months ago
When you stop the monitoring they cancel your lifetime warranty. Never mentioned when I purchased the system. I will purchase a RING alarm system at least they don't lie to you.
@nowak991 sorry to hear that you didn't have the best experience. You are correct. By default, all SimpliSafe hardware is covered under a 1-year Limited Warranty. When you are subscribed to the $27.99 Interactive Monitoring Plan, one of the benefits of that plan is the unlimited Protection Plan that covers all your components for as long as your are subscribed. You can read more about it here.
2 out of 2 users found this helpful.