How to get my subscription cancelled
I have been trying for several weeks to get my subscription cancelled on a camera that has been disconnected for over 6 months and no longer have. I have tried doing it through the SimpliSafe app and am locked out of many of the options to click on. I called customer service and was told with the serial number of the camera, I would have to escalate the issue. The rep could not understand why certain links on the website were locked for me. I have sent 3 emails to the address they provided over the last 2 weeks and have not had a response. When calling customer service again was told the same process and that I needed to email. Does anyone have any ideas other than just reporting it as fraudulent activity to my bank?!