2 Messages
Billing option
This is my first inquiry since becoming a customer last year. I received an email notification that the monthly billing is going up by $2. Since we live on a fixed income, I asked what options were available to help. I asked if annual billing was an option. I learned that was also removed. It had offered to pay up-front and get the 12th free, which would help SimpliSafe receive billing up-front, and the customer would have a lower rate. Can that please be offered back as an option to your customers?
emily_s
Community Admin
•
3.1K Messages
1 year ago
Hi @Linus,
I'm afraid you were given incorrect information. We do offer an annual subscription if you'd prefer to pay upfront instead of monthly. If you are interested in this option, I would reach out to our Support team to make this change.
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Bubblehead
1 Message
6 months ago
What are the monthly billing prices for services offered. (29.99- 9.99)?
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financeadmin
1 Message
3 months ago
Is there a way we can cancel our autopay and manually input the information instead and do you allow for ACH? my accounting department wanted me to inquire.
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