
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
5 Messages
Tuesday, February 16th, 2021 8:04 PM
Where to get replacement adhesive?
Question
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Updated
3 months ago
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Official Response
simplisafe_admin
Community Admin
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491 Messages
2 years ago
All SimpliSafe systems should come with a few extra adhesives for this exact reason. You can find them tucked in with the window decals. If for some reason you are missing these additional adhesives, you can contact our Support Team and we'd be happy to send some out to you.
SimpliSafe Social Team
SimpliSafe Home Security
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lewsterr
43 Messages
2 years ago
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captain11
Captain
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5.1K Messages
2 years ago
2
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whoaru99
1.3K Messages
2 years ago
I have the older SS2 system. The strips for that keypad are 5/8" wide and I think the sticky area is something around 1-1/2 or 1-3/4" long.
Better to err on the larger side and trim down to fit if there is any doubt to the size.
If you REALLY want them to stick you could use the 3M VHB foam tape. But, bear in mind, that's generally considered permanent. Oh, you can get it off with work by cutting through it or whatever, but it's not removable by pulling the tail like the Command strips. And, almost certainly there will be residue or surface marring after removal of VHB.
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shiherlis
Advocate
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669 Messages
2 years ago
What you are referring to is the magnet half of the entry sensor. When I removed my SS2 system and replaced it with SS3, I twisted the magnet back and forth until it came off (right then left, right then left, repeatedly). It left no residue on any surface. An employee from SimpliSafe described the method here on the forum, and it worked for me without much effort. Unfortunately, as you may or may not have noticed, there is no search function, so I cannot link to the response. But I may have the link bookmarked - I will look for it.
I gave away my old system and installed it for the individual realizing adhesive strips could work for the magnets but are not what SimpliSafe utilizes. If you go to the order page, you will find Adhesive Tape for Entry Magnets. I ordered a few of those (12) with my new system, and since they are what comes with the Entry Sensors, they fit perfectly.
https://simplisafe.com/alarm-sensors
Look for:
Adhesive Tape for Entry Magnets (4)
If you're moving your entry sensors, don't forget adhesive tape for magnets.
$1.99/ea
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whoaru99
1.3K Messages
2 years ago
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coltmaster1
Advocate
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2.8K Messages
2 years ago
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glterz
2 Messages
11 months ago
I tried calling to get extra adhesives since I didn’t get any included in my order either ($600+) and the agent informed me I had a to pay for shipping…as if increasing their monitoring fee isn’t enough to offset a stamp fee lol getting really sick of dealing with sub-par service and having to pay a premium for it. Other comparable security options seem more and more appealing as time goes on.
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hansjzeller
1 Message
5 months ago
I had the same problem and eventually found the adhesive strips on the Simplisafe site: https://simplisafe.com/alarm-sensors. I got there by choosing "Add to an existing system" and choosing the latest generation of base station.
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