‎Keypad burning through batteries | SimpliSafe Help Center
dgrondinjr's profile

Sunday, December 19th, 2021 10:15 PM

Keypad burning through batteries

​Has anyone encountered a problem that your keypad is eating the batteries every 30-45 days? I have the power save option enabled and only arm/disarm from it 1-3 times a day but this shouldn’t be killing it so quickly. Any advice​

Community Admin


4.3K Messages

1 year ago

Hi there. Do you see the Keypad lighting up all the time even when there's no one nearby? The proximity sensor does use infrared, so there could be something in the room (that generates heat) that is triggering it.

But other than that, the only other culprit would be extreme interference, which is forcing the Keypad to work harder to maintain the connection with the Base Station. That would also use up a lot more power than usual.

Interference can be caused by physical objects directly in the way between the Keypad and the Base, like thick walls, heavy appliances, or metal mesh. Or it could be caused by other wireless devices competing for the same airspace; you're looking for low-frequency devices like remote controlled garage door openers, or wireless weather stations. Those different sources of interference can even work in tandem, so we'll want to identify them all and move either the Base Station or Keypad to mitigate their effect.

5 Messages

3 months ago

I am having the same problem, having to replace the keypad batteries every 3 weeks or so. The keypad is not located close to anything that would cause electrical interference. I do see that the lights come on when nobody is close to the keypad so perhaps this is the reason. The keypad is located fairly close to the base station and there are no thick walls separating the keypad from the base station. As a test, I will move the keypad next to the base station with a fresh set of batteries to see how long the batteries last.

New to the Community? Get started by reading our Welcome Post.