My base station normally shows a solid blue but it started blinking green about every 5 seconds. I noticed that one of my entry sensors was offline. I replaced the battery in the sensor, but that didn't fix the offline status. So I removed the sensor from the system and re-added it. That fixed the offline status and also stopped the blinking green light. I suspect the blinking green might indicate that a sensor is offline.
My base station flashes a green light and beeps every 12 seconds. I recall a similar problem but with a blue light when one of the sensors was not responding. This time however, the app shows all sensors responding. I cannot tell which sensor is causing the problem. I do not have a video doorbell. This is rather frustrating.
Actually I figured it out - the keypad had a battery that was low.
Go to the keypad and touch the screen and it tells you the battery is low. I don't know why the app cannot show the same information. I replaced the one bad battery with a good one and it is working with no beeping and no green light. I am all set.
emily_s
Community Admin
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3.4K Messages
1 year ago
Hi @gzabelleicloudcom,
Do you have a Video Doorbell Pro? When its button is pressed, the Base Station will flash green for about 3-5 seconds.
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BCepinko
1 Message
28 days ago
My base station normally shows a solid blue but it started blinking green about every 5 seconds. I noticed that one of my entry sensors was offline. I replaced the battery in the sensor, but that didn't fix the offline status. So I removed the sensor from the system and re-added it. That fixed the offline status and also stopped the blinking green light. I suspect the blinking green might indicate that a sensor is offline.
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pmcevoy12
2 Messages
10 days ago
My base station flashes a green light and beeps every 12 seconds. I recall a similar problem but with a blue light when one of the sensors was not responding. This time however, the app shows all sensors responding. I cannot tell which sensor is causing the problem. I do not have a video doorbell. This is rather frustrating.
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