IMPORTANT: For systems purchased before 2020, you may lose connection to professional monitoring as of 12/31/22 if your Base Station 2G cellular module is not upgraded. Call us or check your SimpliSafe app Overview screen to see if your system is affected.

Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
Recent Activity
Ask the Community(734)
Official Solution
Remote FOB battery replacement- How to?11
Replies
4624
Views
52
Replies
596
Views
7
Replies
52
Views
2
Replies
18
Views
2
Replies
11
Views
Official Solution
Base station frequently disconnects/.reconnects with xFi wifi4
Replies
146
Views
2
Replies
12
Views
6
Replies
99
Views
2
Replies
11
Views
Official Solution
Sensors triggered for no reason26
Replies
3695
Views
Official Solution
Extending Range12
Replies
3968
Views
Accepted Solution
Official Solution
Simplisafe Support Center Hours2
Replies
23
Views

New to the Community? Get started by reading our Welcome Post.
Leaderboard
THIS WEEK
ALL TIME