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wleonard3

3 Messages

Key fob use

Can I use the Key fob panic button away from the primary protected location?

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davey_d

Former Community Admin

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5.7K Messages

Hi @wleonard3 ,

The Key Fob communicates with your Base Station, kind of like a mini-Keypad. So it does need to be within range of the system in order to function.

For remote arm or disarm, we would recommend connecting your system to the SimpliSafe app, available for iOS and Android devices.

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wleonard3

3 Messages

@davey_d​ I was looking for a way to set off the alarm remotely.

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davey_d

Former Community Admin

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5.7K Messages

@wleonard3​ I understand. At this time, the only way to trigger an alarm on the security system is from the equipment locally - either from the Panic Buttons, or from the sensors when the system is armed.

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Philo114

3 Messages

How does one operate the Key Fob at home, to turn the system off. Or is Key Fob, only used when you leave the house? Thanks... 

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minhonour

2 Messages

How do I use the key fob to send a panic alert?

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harriet_c

Community Admin

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71 Messages

Hi @minhonour,

 

The red button on the top of the Keyfob is a panic button! If you press that, it will alert our monitoring team that you need help. 

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sjmiller

4 Messages

I just upgraded to a Gen3 system.  The old key fob wasn't practical to carry around, but how will my wife avoid changing modes or triggering a panic with the key fob when she stuffs it into her purse?

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davey_d

Former Community Admin

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5.7K Messages

@sjmiller​ the Key Fob buttons aren't that easy to accidentally activate - it takes deliberate pressing. The built-in Panic Button even requires a full 2-second press to trigger an alarm.

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jhirata

1 Message

Can I replace the battery on FOB Key?

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shiherlis

760 Messages

@jhirata​ 

If you have a Generation 2, yes, the battery is replaceable. If you have the latest generation (or SS3), no, the battery is not. You must replace the entire Fob.

Gen 2 (legacy):

Gen 3 (latest):

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emily_s

Community Admin

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3.4K Messages

@jhirata​ Shiherlis is correct, if you have a Gen 3 Key Fob, its battery cannot be replaced. If you reach out to our Support team, they can help send you a new one.

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mrmrsbartz

5 Messages

I was hoping the key fob could also be used to unlock the SimpliSafe Smartlock instead of having to enter the pass code. Assuming that is not the case, is there a smartlock fob I can use?

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emily_s

Community Admin

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3.4K Messages

@mrmrsbartz​ You can use the SimpliSafe mobile app to remotely unlock the Smart Lock so you do not need to enter your PIN on the PIN Pad.

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markst1229

2 Messages

When you have the key fob setup for medical and you press the red button. Do they automatically send medical help, or do they call first? 

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markst1229

2 Messages

When you have the key fob setup for medical and you press the red button. Do they automatically send medical help, or do they call first?

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simplisafe_admin

Community Admin

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1.8K Messages

@markst1229 When the Key Fob is set to Medical and the Panic Button is pressed, our monitoring center will call you first before requesting dispatch of emergency services.

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