Indoor Camera not Recording

My indoor camera is not recording video or sending alerts.

The indoor camera is registered to the system. I can live view through the camera and I do have a plan.

I have 3 outdoor cameras that all record to the cloud and send alerts.

When the system is armed and I walk by the indoor camera it does detect me because the light starts flashing, but it has never stored a video or sent an alert. I have been through the settings and everything looks OK. Anybody can help me?