Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
1 Message
Monday, December 4th, 2023 5:33 PM
How to Update Payment Method
Change payment plan.
Post
•
Updated
10 days ago
706
4
0
This post was created from this comment on different post
Responses
emily_s
Community Admin
•
3.4K Messages
10 months ago
Hello @dndellinger,
I see that you're already gotten in touch with our Support team to add a new credit card to your account; but if you ever need to update this card's information, or add a new card to your account, you can always follow the steps listed in this Help Center article.
0
cdutton101
1 Message
7 months ago
Is there a way to remove old payment methods? I wasn't successful with that in the choose payment method section.
Thank you
2
deborahfite1
1 Message
7 months ago
I received an email today telling me to update my payment method and I'm not even on a monthly plan I talked to one person to transferred me to another and then he hung up on me nice customer service.
1
0
fscurio
1 Message
12 days ago
So, I search for "how to update payment method" and instead of getting a procedure, I get a bunch of comments from other customers with the same question!
How does this company stay in business with this kind of support?
I have had hundreds of accounts with businesses of all types and changing payment information was always easy as pie. This website is literally one out of hundreds that doesn't allow a straightforward payment change method.
Again, how does this company stay in business?
1