Gen 3 SimpliSafe
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1 Message
Monday, December 4th, 2023 5:33 PM
How to Update Payment Method
Change payment plan.
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3 months ago
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2 out of 4 users found this helpful.
emily_s
Community Admin
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3.4K Messages
1 year ago
Hello @dndellinger,
I see that you're already gotten in touch with our Support team to add a new credit card to your account; but if you ever need to update this card's information, or add a new card to your account, you can always follow the steps listed in this Help Center article.
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cdutton101
1 Message
10 months ago
Is there a way to remove old payment methods? I wasn't successful with that in the choose payment method section.
Thank you
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deborahfite1
1 Message
10 months ago
I received an email today telling me to update my payment method and I'm not even on a monthly plan I talked to one person to transferred me to another and then he hung up on me nice customer service.
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fscurio
1 Message
3 months ago
So, I search for "how to update payment method" and instead of getting a procedure, I get a bunch of comments from other customers with the same question!
How does this company stay in business with this kind of support?
I have had hundreds of accounts with businesses of all types and changing payment information was always easy as pie. This website is literally one out of hundreds that doesn't allow a straightforward payment change method.
Again, how does this company stay in business?
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