1 Message
Older camera not connecting to WiFi.
I was recently gifted a 2 year old SimpliSafe system that was still packed and never used. Setup of the base station and sensors worked perfectly however the camera refuses to connect to my 2.4g WiFi.
I have googled and tried everything under the sun to get this camera to connect but after I use the setup wizard in the app it says offline every time.
I have also purchased a new camera because I wanted to setup one for outside and it connects fine.
Anyone else have this issue??
I have googled and tried everything under the sun to get this camera to connect but after I use the setup wizard in the app it says offline every time.
I have also purchased a new camera because I wanted to setup one for outside and it connects fine.
Anyone else have this issue??
captain11
Captain
•
5.5K Messages
2 years ago
Now for what I believe the issue is. I have 3 simplicams, and two of them failed for multiple reasons. Some of the early simplicams had two issues: weak metal springs on the privacy guard that snapped and prevented them from opening to record anything but a side of metal, and the second, which is pertinent here, bad memory chips that prevented firmware updates to be successfully applied and have the camera operate.
I highly recommend you call SS and have it replaced. (Be forewarned, yes, you will have to troubleshoot a bit first but after that they will replace it.) Please post your outcome here if you get a chance.
Good luck and have a great day.
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