16 Messages
Indoor Wireless Camera - square image?
Hello, I just installed a first Indoor Wireless Camera, and noticed that the image it generates is square, versus all of your other cameras which create a rectangular image. I was curious if this is the expected behavior, or if there is another issue at play. It just seems weird.
Any information would be greatly appreciated. Thanks.
Accepted Solution
emily_s
Community Admin
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3.4K Messages
1 year ago
Hi @jasonaward,
This is the expected behavior. The Smart Alarm Indoor Camera has a 1:1 square image instead of a rectangle like our other cameras.
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captain11
Captain
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6.2K Messages
1 year ago
@jasonaward to my undestanding, all should be rectangular. I would contact support by phone and troubleshoot.
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