‎Can't hear doorbell upstairs | SimpliSafe Support Home
Skip to main content
 
RMB's profile
RMB

3 Messages

Monday, April 4th, 2022 7:19 PM

Can't hear doorbell upstairs

When upstairs, video doorbell can't be heard.  Is there a device (remote chime?) that could be placed upstairs that would sound when the doorbell is rung, or is there a workaround for this problem?  Thank you!

Post

 • 

Updated 

2 years ago

549

2

0

Official Solution

davey_d

Community Admin

 • 

5.6K Messages

2 years ago

Unfortunately yes, the Wireless Siren currently does not support relaying the Doorbell Chime. Only the Base Station can do that.

2

0

RMB

3 Messages

@davey_d​ Bummer.  Seems like a simple fix.  Maybe someday...  Thanks for the reply.

Like

Reply

2 years ago

0

captain11

Captain

 • 

6K Messages

@RMB, my apologies for the confusion on my part, as I remembered the chime settings on the siren only, and forgot it was used on entry sensor settings.

Like

Reply

2 years ago

0

captain11

Captain

 • 

6K Messages

2 years ago

@RMB Do you have the auxiliary siren? With SS3 the chime (also entry and exit beeps) can be played through the auxiliary siren besides the base. Of course, the main use is to have a much louder siren go off in an alarm condition but it works well.  A must have component of any system in my opinion.

1

0

RMB

3 Messages

@captain11​ Thanks for the reply.  Yes, I do have the aux siren, so I called tech support bc siren box doesn't sound or even light up, even tho' the system recognizes the device.  TS says it only works with door sensors, which we don't use.  Have no idea what that has to do with the doorbell, so maybe they're wrong...?

Like

Reply

2 years ago

0

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.

Related Conversations

Loading...

Was this post helpful?