4 Messages
unable to receive a confirmation code to verify my phone number
Hi. I am unable to receive a confirmation code to verify my Consumer Cellular phone number.
Is SimpliSafe not able to communicate with Consumer Cellular phones?
Thanks,
Doug
Is SimpliSafe not able to communicate with Consumer Cellular phones?
Thanks,
Doug
davey_d
Community Admin
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5.7K Messages
4 years ago
Depending on your provider, it might just take a while for the confirmation to come through.
If you have a smartphone though, we do suggest that you enable Push Notifications through the SimpliSafe app instead. Since those alerts go straight through the app, you might find them a bit more reliable than alerts going through SMS text.
Johnny M.
SimpliSafe Home Security
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dhyman9078
2 Messages
4 years ago
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Jawsoflife
3 Messages
4 years ago
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dsm81463
1 Message
4 years ago
I am going to look in to another company. This is crap!
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simplisafe_admin
Community Admin
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537 Messages
4 years ago
This is a known issue with Smart Alerts, that seems to be affecting our T-Mobile customers. Our dev team is still investigating this matter.
In the meantime, if you have a Smart Phone and the SimpliSafe app installed, we recommend that you activate Push Notifications, through the Alerts & Notifications section. Those alerts go directly from our servers to the app itself, rather than your carrier's SMS gateway, so it may work more reliably for you.
SimpliSafe Social Team
SimpliSafe Home Security
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kellerman16
1 Message
4 years ago
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robz
2 Messages
4 years ago
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flowerflipflops
1 Message
4 years ago
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sandidawson
1 Message
4 years ago
I <3 Simplisafe but...let's get this going, shall we?
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kapnk
1 Message
4 years ago
NOT A GREAT FIRST IMPRESSION. Trust this to protect my home, but I can't even get a text sent to me?
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niennakalen
1 Message
4 years ago
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captain11
Captain
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6.1K Messages
4 years ago
Google PIxel 4a, Android 11.
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coltmaster1
2.8K Messages
4 years ago
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bettynelson333
1 Message
4 years ago
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danmaher4444
1 Message
4 years ago
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