‎Phone Number verification code not received | SimpliSafe Support Home
 
xianbeck's profile

Thursday, October 5th, 2023 2:08 PM

Phone Number verification code not received

Hi team, I'm unable to verify my phone number (UK) for SMS alerts, as I never receive the verification code. I've had a look at my carrier & phone settings and I can't see any reason there why they would be blocked.  Could you advise? 

Captain

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5.7K Messages

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130 Points

5 months ago

@xianbeck Greetings from across the pond. Suggest you call support and troubleshoot real time.

Community Admin

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2.4K Messages

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10 Points

5 months ago

Hi @xianbeck, 

I agree with Captain11 - if you reach out to our UK Support team, they will be able to assist you with getting your verification code live.

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