Do you see any error message on your Keypad - like Keypad Out of Range? Or are you setting up your Keypad for the first time?
As a first step it can help to remove a battery from your Keypad and then reinsert it to restart the Keypad and refresh its connection to the Base Station. But if you let me know about any error messages your Keypad shows, or any additional details, I can help troubleshoot further.
emily_s
Community Admin
•
3.1K Messages
8 months ago
Hello @rdbaldwin,
Do you see any error message on your Keypad - like Keypad Out of Range? Or are you setting up your Keypad for the first time?
As a first step it can help to remove a battery from your Keypad and then reinsert it to restart the Keypad and refresh its connection to the Base Station. But if you let me know about any error messages your Keypad shows, or any additional details, I can help troubleshoot further.
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