Product Support
Getting Started
Using Your System
Account & Billing
Community
Login
1 Message
Thursday, October 20th, 2022 2:13 AM
Set n unset alarm the motion sensor is not operational can u send a new one
Like
Comment
Follow
Responses
Community Admin
•
5.7K Messages
2 years ago
Hi @yolotelphy ,
First we would suggest making sure that you're testing the Motion Sensor properly. You can follow this guide here.
But we would also suggest reaching out to our Support team, who can take you through troubleshooting, and send a replacement if necessary.
Motion detector goes bump in the night....
Post
2
0
Official Response
Chime volume
Replacing Battery in the Entry Sensor
3
Entry Sensors not chiming
6
Sensors Offline
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi @yolotelphy ,
First we would suggest making sure that you're testing the Motion Sensor properly. You can follow this guide here.
But we would also suggest reaching out to our Support team, who can take you through troubleshooting, and send a replacement if necessary.
0
0