3 Messages
Chime volume
When I turn my alarm on (home or away) I get around 5 quite loud chimes. These chimes wake my baby, surely there is a way to set the alarm without making a noise?!
Can anyone help?
Thanks - Tom
3 Messages
When I turn my alarm on (home or away) I get around 5 quite loud chimes. These chimes wake my baby, surely there is a way to set the alarm without making a noise?!
Can anyone help?
Thanks - Tom
Official Response
emily_s
Community Admin
•
3.4K Messages
13 days ago
Hi @Tomalarm,
Yes, whenever you arm or disarm your system into Home or Away modes, the system's Exit/Entry Delay countdown will chime. This is relayed through the Keypad, and the Wireless Siren (if you have one.)
The chime on the Keypad cannot be turned off, but, if you have a Wireless Siren, its chime setting can be modified.
In the SimpliSafe mobile app, navigate to My System > Device Settings > [your siren]. You can then modify the Entry Countdown and Exit Countdown settings to be quieter, or off entirely.
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Tomalarm
3 Messages
13 days ago
Thanks Emily
Yes it is already off on our siren, but the chimes on the keypad are quite loud and waking up our baby, is there absolutely no way to turn them off?!
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