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Tomalarm's profile

Tuesday, October 1st, 2024 8:24 PM

Chime volume

When I turn my alarm on (home or away) I get around 5 quite loud chimes. These chimes wake my baby, surely there is a way to set the alarm without making a noise?!

Can anyone help?

Thanks - Tom

Official Response

Community Admin

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3.4K Messages

13 days ago

Hi @Tomalarm, 

Yes, whenever you arm or disarm your system into Home or Away modes, the system's Exit/Entry Delay countdown will chime. This is relayed through the Keypad, and the Wireless Siren (if you have one.)

The chime on the Keypad cannot be turned off, but, if you have a Wireless Siren, its chime setting can be modified. 

In the SimpliSafe mobile app, navigate to My System > Device Settings > [your siren]. You can then modify the Entry Countdown and Exit Countdown settings to be quieter, or off entirely. 

3 Messages

13 days ago

Thanks Emily

Yes it is already off on our siren, but the chimes on the keypad are quite loud and waking up our baby, is there absolutely no way to turn them off?!

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