@davey_d I am a new Simplisafe customer (bought a home with the system installed). I have followed these instructions; my chime volume is set to zero. However, the chimes still go off for back, front, and basement doors whenever they are opened/closed, which is driving my dog insane. Any suggestions?
You're looking for the Entry Sensor Chime setting. You can find it in the SimpliSafe app, under My System > Base Station Settings > Entry Sensor Chime.
@drjsellis Apologies, we recently updated our app and a few titles in there have been changed. In the mobile app, if you navigate to My System > Base Station Settings > Entry Sensor Chime, you should see a sliding bar that lets you change the volume of the Entry Sensor's chime.
I have also edited the original response to reflect this app change.
@davey_d I am a new Simplisafe customer (bought a home with the system installed). I have followed these instructions; my chime volume is set to zero. However, the chimes still go off for back, front, and basement doors whenever they are opened/closed, which is driving my dog insane. Any suggestions?
@SpaceRanger The Entry Sensor Chime setting cannot be turned on/off on a per-sensor basis. It can either be turned on for all Entry Sensors, or off completely.
I request to have the chime announcement as an option per device, not for the entire system. I may want to add a sensor to our baby's door for chime but not for the whole house. Just a thought and a much needed option.
I'm a new SimpliSafe customer -- love the system overall but want to reinforce @diverdaverman's feature request. Chime should be controlled at the entry sensor level. We have numerous doors but only want the chime to go off when a subset of the entry doors are opened.
Official Response
imdawncallahan
1 Message
4 months ago
@davey_d I am a new Simplisafe customer (bought a home with the system installed). I have followed these instructions; my chime volume is set to zero. However, the chimes still go off for back, front, and basement doors whenever they are opened/closed, which is driving my dog insane. Any suggestions?
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davey_d
Community Admin
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5.7K Messages
2 years ago
Hi @sgiustino ,
You're looking for the Entry Sensor Chime setting. You can find it in the SimpliSafe app, under My System > Base Station Settings > Entry Sensor Chime.
(edited)
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sgiustino
2 Messages
2 years ago
much thanks
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