186 Messages
Low Batteries
Last night a message announced that the battery in one of my Glass Break sensors was low. It would be nice if there was a way to check battery levels either in the App or on the website. We are often gone for days at a time and there is no way of knowing if a battery is about to go dead before we leave. I'd much prefer to change them ahead of time than to wait until the sensor becomes unusable.
captain11
Captain
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6K Messages
4 years ago
In the interim, just yesterday I resurrected my SS2 sensor spreadsheet for proactively replacing batteries and once I get all of the updated battery info entered will go back on preventative schedule. SS, feel free to make that sheet obsolete.
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simplisafe_admin
Community Admin
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536 Messages
4 years ago
The ability to show the battery level of individual sensors in the app is dependant on the sensor sending the exact battery level to the Base Station instead of just a "Low Battery" signal. While I'm not sure if it actually does that or not, if it doesn't, that won't be something that we can add to the All-New SimpliSafe since we don't have the ability to update individual sensors' firmware. This is a great idea though, so rest assured that we've forwarded it on to our dev team so that even if it can't be added as a feature for the current SimpliSafe equipment, perhaps it could be for the next generation.
SimpliSafe Social Team
SimpliSafe Home Security
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route_66_guy
186 Messages
4 years ago
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simplisafe_admin
Community Admin
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536 Messages
4 years ago
SimpliSafe Social Team
SimpliSafe Home Security
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captain11
Captain
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6K Messages
4 years ago
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captain11
Captain
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6K Messages
2 years ago
@simplisafe_admin Here we are two years later and for the past several days my keypads reported low battery in my kitchen glass break sensor. To be clear, the sensor is named "Kitchen GB) and it is identified as a Glass Break by the system so identity of the sensor in question was not a problem. What was an issue is that the message was on the keypads only and not in the app. Should it have been?
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