‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Error: Keypad Out of Range
App Error: Your connection is not private
How To Replace Water Sensor Battery
What does the signal strength next to my camera in the app indicate?
How to add the SimpliSafe® widget to your Smart Phone
Motion Sensor Gen 1 Offline
SimpliCam Wired Indoor Camera LED Status Light Colours
Motion Sensor Gen 2 Not Detecting Motion
SimpliSafe® Excess Payback
Testing the Motion Sensor Gen 1
My Entry Sensor Will Not Pair to My System
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Entry Sensor Alert Voice Prompt
App Error: Internet Not Found
Using SimpliSafe® With Google Home and Google Assistant
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How to Rename a SimpliSafe® Sensor
Panic Button Not Responding
What Does "Invalid Base Station Serial" Mean?
Glassbreak Sensor Offline
Video Doorbell Pro Motion Detection
My Doorbell Won't Ring
Outdoor Camera Permanent Mount Installation Guide
How to activate app control
What Is The Red Button On The Top Of The Keypad?
Testing the Smoke Detector
Biometric Authentication for SimpliSafe® Accounts
How to Reset the SimpliCam® Wired Indoor Camera
What are the Wi-Fi upload speed requirements?
Exit and Entry Delay Settings & Customisations
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
What is Practice Mode?