‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Scheduled Arming for Your SimpliSafe® System
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Why Can't I See All of My System Locations in the Mobile App?
Video Doorbell Pro Motion Detection
2-Step Verification for SimpliSafe® Accounts
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How many devices can I connect to the Base Station?
Dark Mode for the SimpliSafe® Mobile App
SimpliSafe® Excess Payback
How To Replace Panic Button Battery
Using SimpliSafe® With Google Home and Google Assistant
Outdoor Camera Mount Feels Loose or Not Sturdy
Motion Sensor Gen 2 False Alarms
What does the signal strength next to my camera in the app indicate?
How to Improve Upload Speed?
Panic Button Not Responding
App Error: Your connection is not private
How to Find the Serial Number for Your SimpliSafe® Device or Camera
Video Doorbell Pro LED System Status Light Colour's During Setup
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Maximising Battery Life of the Wireless Outdoor Security Camera
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
What Is The Red Button On The Top Of The Keypad?
Testing the Motion Sensor Gen 1
How To Replace Smoke Detector Battery
How to Rename a SimpliSafe® Sensor
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Biometric Authentication for SimpliSafe® Accounts
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
My privacy shutter isn’t responding correctly.