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Error: Keypad Out of Range
Keypad Out of Range is a message that appears on your Keypad whenever the device is not communicating with your Base Station. There are two primary reasons that the error will appear:The Keypad is too far away from or cannot communicate with the Base StationThe Keypad is not paired with the Base Sta

system errors

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 • Keypad

Installing a Replacement Keypad
In the event you need to install a replacement Keypad to your existing system, you can follow the below steps depending on if you already have a Keypad, access to the App or WebApp, or none of these.Installing a Replacement Keypad for my SimpliSafe

install/set up

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 • Keypad

How long do the batteries last, and what type do my devices use?
The battery life for our components varies slightly by system version and component type. For our latest SimpliSafe: ComponentBattery/Batteries UsedBattery Life ExpectancyBase Station4 NiMH rechargeable AA 1.2V*N/AEntry Sensor1 CR-2032 Lithium 3VUp to 10 yearsMotion Sensor1 CR-123A Lithium

battery/power

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 • Base Station

Keypad Installation Guide
Watch the video below for a hands-on experience from our team of experts for the installation process​

install/set up

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 • Keypad

How do I install my Sensors by screw-mounting?
Congratulations on your new SimpliSafe system! Before installing your sensors, you'll need to install your core devices. Then, you can install your sensors with the included adhesive strips, or by mounting them with screws.To screw-mount your sensors:Take off the mounting plate by sliding the s

install/set up

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 • Entry Sensors