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How do I add new sensors to my existing SimpliSafe system?

New sensors can be added to our latest SimpliSafe system in one of two ways: through they Keypad or through the SimpliSafe Mobile App.

install/set up

Help Center Article

 • Keypad

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How do I remove sensors from my SimpliSafe system?

You can remove sensors from your system through the Keypad with the steps in this article.

sensor troubleshooting

install/set up

Help Center Article

 • Keypad

SA
How do I install my Sensors by screw-mounting?

Congratulations on your new SimpliSafe system! Before installing your sensors, you'll need to install your core devices, such as your Base Station and Keypad. Then, you can install your sensors with the included adhesive strips, or by mounting them with screws.To screw-mount your sensors:Take o

install/set up

Help Center Article

 • Entry Sensor

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Installing a Replacement Keypad

In the event you ever need to install a replacement Keypad to your existing system, you can follow the steps in the guided flow below. The steps will vary depending on if you already have a Keypad, access to the SimpliSafe mobile or web app, or none of these.Installing a Replacement Keypad for my Si

install/set up

Help Center Article

 • Keypad

SA
Error: Keypad Out of Range

Keypad Out of Range is a message that appears on your Keypad whenever the device is not communicating with your Base Station. There are two primary reasons that the error will appear:The Keypad is too far away from or cannot communicate with the Base StationThe Keypad is not paired with the Base Sta

system errors

Help Center Article

 • Keypad

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Base Station and System Settings

Use the Keypad, Mobile or Web App to change your Base Station's settings - including System Volume, Alarm Delays, and Wi-Fi set up.

settings

Help Center Article

 • Base Station

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What is the Difference Between Home Mode and Away Mode?

The SimpliSafe security system has three states—Off, Home, and Away. Home and Away both mean the system is armed, but different sensors are active in each. You can change the sensor settings for each mode at any time via the SimpliSafe app, but the default settings are below.DEFAULT SETTINGSWater an

settings

Help Center Article

 • Keypad