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Base Station and System Settings

Use the Keypad, Mobile or Web App to change your Base Station's settings - including System Volume, Alarm Delays, and Wi-Fi set up.

Customize your Settings

Features / Settings

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Base Station

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Keypad Batteries Are Dying Too Quickly

The Keypad takes four (4) AA batteries and they are expected to last 8-12 months, depending on your usage and placement.If you find that your batteries are not lasting nearly as long as that, there are a few steps you can take to optimize your Keypad’s performance.First, you’ll want to make sure tha

Troubleshoot an Issue

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Keypad

Testing the Keypad

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisar

Troubleshoot an Issue

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Keypad

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What Is The Red Button On The Top Of The Keypad?

The red button on the top of the Keypad is designed to be a Panic Button for your system. If you press and hold the button for 2 seconds, it will alert our monitoring center of an emergency who will then request dispatch to your location.If you wish to disable this feature, simply follow the instruc

Customize your Settings

Install / Set Up Help

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Keypad