​The red button on the top of the Keypad is designed to be a Panic Button for your system. If you press and hold the button for 2 seconds, it will alert our monitoring center of an emergency who will then request dispatch to your location.​

​If you wish to disable this feature, simply follow the instructions below:​

1. ​Press the menu button on your Keypad​

2. ​Enter your Master PIN​

3. ​Select Devices​

4. ​Scroll to and select the Keypad that you would like to disable the Panic Button on​

5. ​Select Panic Alarm​

6. ​Set to Disabled​