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Error: Keypad Out of Range

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe® system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe®. If you have the Original SimpliSafe®, please contact our support team to troubl

Errors / Warnings

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Keypad

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Keypad Installation Guide

OverviewYour Keypad may be small, but it has a big job - arming and disarming your SimpliSafe® system and controlling all of your devices. You'll use your Keypad to set your entry and exit delay, siren volume, and more. The Panic Button on top can be used to signal an alarm when under duress but is

Install / Set Up Help

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Keypad

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How to Change the Base Station Siren Duration

This setting adjusts the length of time that your Base Station (and Auxiliary Siren) will sound in the event of an alarm. The default for this setting is 4 minutes, but it can be set anywhere between 30 seconds and 8 minutes through the SimpliSafe® Mobile App or Online Account.SimpliSafe® Mobile App

Features / Settings

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Base Station

Power Saving Mode for the Keypad

If the batteries in your Keypad are draining quickly, you may want to enable power saving mode. Enabling power savings will prevent the Keypad from waking up without one of its buttons being pressed first. It also shortens the amount of time the backlight is lit to 5 seconds while shortening the amo

Features / Settings

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Keypad

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Base Station and System Settings

Use the Keypad, Mobile or Web App to change your Base Station's settings - including System Volume, Alarm Delays, and Wi-Fi set up.

Features / Settings

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Base Station

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Installing a Replacement Keypad

In the event you ever need to install a replacement Keypad to your existing system, you can follow the steps in the guided flow below. The steps will vary depending on if you already have a Keypad, access to the SimpliSafe® Mobile App, SimpliSafe® Online Account, or none of these.Installing a Replac

Install / Set Up Help

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Keypad

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How To Replace Keypad Batteries

The Keypad takes four (4) AA Alkaline batteries and has a life expectancy between 8-12 months depending on placement and usage.We recommend using standard AA batteries, and not rechargeable ones to ensure that your Keypad is adequately powered.To change your Keypad batteries, slide the device off it

Battery / Power

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Keypad