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Featured Articles

How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Original SimpliSafe® Keychain Remote Installation Guide
Original SimpliSafe® Smoke Detector Installation Guide
Which Version of the Solar Panel do I Have?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Find the MAC Address of a SimpliSafe® Device
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Multi-Camera Live Streams Beta for Businesses
What Does "Invalid Base Station Serial" Mean?
Where to Place the Carbon Monoxide Detector
App Error: Your connection is not private
Original SimpliSafe® Wireless Siren Installation Guide
Does the Smart Lock use the same PIN as my Keypad?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Original SimpliSafe® Motion Sensor Installation Guide
What are the Packages Offered for SimpliSafe® Security Systems?
How many devices can I connect to the Base Station?
How to Rename a SimpliSafe® Device
Motion Sensor Gen 1 Offline
What if Someone is Forcing me to put in my PIN on the PIN Pad?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Is SimpliSafe® available outside of the United States?
How do I Re-Enter Practice Mode?
What is a Cross Zone Jurisdiction for Monitoring Permits?
What are the Wi-Fi upload speed requirements?
Original SimpliSafe® Water Sensor Installation Guide
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
How to Activate App Control
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Change Temperature Sensor From Fahrenheit or Celsius
How To Replace Water Sensor Battery
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup