‎Manage Your Account | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
What is a Cross Zone Jurisdiction for Monitoring Permits?
Which Version of the Solar Panel do I Have?
App Error: Internet Not Found
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Glassbreak Sensor Offline
Low Sensitivity Error
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
What Does "Invalid Base Station Serial" Mean?
How to Activate App Control
Original SimpliSafe® Glassbreak Sensor Installation Guide
How do I Re-Enter Practice Mode?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What are the Wi-Fi upload speed requirements?
App Error: Your connection is not private
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
Change Temperature Sensor From Fahrenheit or Celsius
If the Smart Lock Loses Power, Will I be Locked Out?
Testing the Motion Sensor Gen 1
Why Can't I See All of My System Locations in the Mobile App?
Outdoor Camera Mount Feels Loose or Not Sturdy
My privacy shutter isn’t responding correctly
Multi-Camera Live Streams Beta for Businesses
How to Replace the Original SimpliSafe® System's Batteries
How to Find the MAC Address of a SimpliSafe® Device
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
What Happens if I put in the wrong PIN on the PIN Pad?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
What Are the Business Features Included in the SimpliSafe® Mobile App?
How Does the Panic Button Respond During an Alarm
How many devices can I connect to the Base Station?
Smart Lock Series 2 Overview and Installation Guide