‎How to Reset the Smart Lock | SimpliSafe Support Home

How to Reset the Smart Lock


When to Reset Your Smart Lock

Resetting your Smart Lock can be particularly useful if you are experiencing one of these common issues with your lock:

  • You are able to add your Lock to your system but get stuck at the calibration stage

  • Your Lock won't calibrate

  • Your Lock is not responding

  • You receive Error 142, indicating that your Lock is linked to two different Base Stations

Use the guided flow below for an interactive, step-by-step experience that will walk you through the reset process for your Smart Lock.