Resetting your Smart Lock can be particularly useful if you are experiencing one of these common events with your lock:

• You are able to add your Smart Lock to your system, but get stuck at the calibration stage

• Your Smart Lock won’t calibrate

• Your Smart Lock is not responding

• You receive Error 142, indicating that your Smart Lock is linked to two different Base Stations

Use the guided flow below for an interactive, step-by-step experience that will walk you through the reset process for your Smart Lock.