Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.
To ensure strong communication between all of your devices, there's a few things to keep in mind when placing your Base Station:
- Place your Base Station in a central location in your home.
- Do not place your Base Station directly on the floor.
- Avoid placing your Base Station in the immediate vicinity of other strong electronics, such as TVs and microwaves.