‎Overview Screen on the Android App is Blank | SimpliSafe Support Home
 
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Community Admin

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1.8K Messages

Resolved

Overview Screen on the Android App is Blank

We received reports of users seeing that the Overview page on the Android SimpliSafe® app is blank. The SimpliSafe® Online Account is not affected, and users can still arm, disarm, and manage their accounts there.

 

Our internal teams released a hot fix last night, and this issue is now RESOLVED. If you are experiencing this issue, please delete the SimpliSafe® app from your phone and then redownload it from the Google Play Store.

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Official Response

Community Admin

 • 

1.8K Messages

Hi all,

 

Out internal teams released a hot fix last night, and this is now RESOLVED. If you are experiencing this issue, please remove the SimpliSafe® app from your phone and then redownload it from the Google Play Store.

35 Messages

Hello all. The latest Android app version 7.37.0 (210031) is giving a blank screen for the Overview. This is where you arm and disarm the system.


Hopefully this can be fixed. Thanks.

Note: This comment was created from a merged conversation originally titled Latest App Version giving blank Overview screen - can't arm/disarm

@carlton76​ Confirmed this is happening for me as well.

3 Messages

Same thing here. All other features seem to work but the overview screen is blank. Seemed to have happened after the latest update.

3 Messages

Plus one on also experiencing this issue.

This is happening to me as well

1 Message

Same issur

3 Messages

Not resolved yet. 

3 Messages

Reinstall fixed issue. 

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