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Outdoor Camera buzzing when active
Our camera engineering team is investigating a rare issue with the Outdoor Camera, which generates a loud buzzing when activated - e.g. when livestreaming from the SimpliSafe app. The noise seems to be coming from the unit itself, and not just the camera feed.
We have not yet found a cause, but if you are experiencing this issue, please let us know here.
jscormier88
1 Message
Try speaking through the microphone on your phone. It seemed to snap the camera out of the buzzing.
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sodover
1 Message
Is there a fix to this?
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joelr
1 Message
We are experiencing this issue and would appreciate a solution once available.
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ajesudowich
1 Message
I just purchased the wireless outdoor camera a few weeks ago, and am experiencing similar issues. It is mounted in a quiet location, yet the buzzing and other distortion make the sound unusable, I am contemplating a return if there is not a fix. Please advise.
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kumarbalachandran
1 Message
Both my outdoor cameras have this problem. When the microphone is activated, there is a buzzing sound.
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leerequest
2 Messages
Seems I’ve got the issue with the outdoor camera. I’ve heard the buzzing when viewing live.
I also heard the noise while changing the battery.
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Fredward9
1 Message
My camera has been producing a loud buzzing/fluttering static noise in live mode
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KC2YSR
1 Message
One of my outdoor cameras just started doing this recently…I changed the battery today, and noticed it was from the camera itself, not the feed! Good to know someone is working on it!
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brandemike2160
1 Message
One of our cameras started making noise recently. Noise happens in app and when the camera is up on the app noise comes from camera also. Any idea on how long until the fix will be available?
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bagregorek
1 Message
My camera stopped working and when I replaced the battery it beeped but then started buzzing from the camera. Camera does not work with fresh battery. I switch cameras to test the base and the different camera worked.
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rocknmavis
2 Messages
3 brand new cameras from 2 different retailers all with the same issue. A fluttering static noise when activating live mode. Can't hear anything else but the static. Hope the fix comes soon.
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eapham
2 Messages
Same for me. Sounds like the wind is howling but there is not even a breeze as I stand here in front out the camera.
Still no fix?
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drburnett
1 Message
Yes my outdoor camera is also doing this. And the noise is clearly coming from the camera itself. Will you notify me when there’s an update? It’s very annoying making the camera unusable for sound.
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jason_d_galvez
2 Messages
When I go to a live view of my outdoor camera, a loud humming noise starts from the hardware. It’s only on one of my cameras, the others don’t make the noise.
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mdsdec27
1 Message
Mine does the same thing and has since I bought it. Not satisfied with the system being so noisy.
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