54 Messages
Suggestion - Low Battery alert
Now that it is getting colder, we are receiving low battery alerts on some of our devices.
Is it possible to have a feature NOT to notify us (voice) randomly during the middle of the night ?? If the system is working, I really don't want to get out of bed to change the batteries :-) And with this in mind, it would be wonderful to receive an email alert in addition to the keypad notification for low battery alerts. Thank you!
captain11
Captain
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6.2K Messages
1 year ago
@mgbphoto 13+year customer with two generation of systems (SS2 and SS3) and I have never, ever used the voice or light features of the base. Why? Like the great war movie "run silent, run deep" the base unit is harder to find and destroyed if both the lights and voice prompts are off. Don't need them as I rely on push alerts for the minor stuff (like battery alerts) and the siren for the big ones (break in, smoke CO etc). Think about it and try that configuration. You may like it!
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emily_s
Community Admin
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3.4K Messages
1 year ago
Hi @mgbphoto,
At this time there is not a feature that allows you to schedule when the Base Station's voice prompts are on or not, but I will forward this request to our devs. And if you are subscribed to either our Fast Protect™ or Self Monitoring with Camera Recordings plans, there is the option to receive email notifications regarding your system.
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