2 Messages
Add family members to account profile
How can I add family members to the account profile so they have access to cameras and entry alarm functions?
2 Messages
How can I add family members to the account profile so they have access to cameras and entry alarm functions?
Official Response
emily_s
Community Admin
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3.4K Messages
Hi @Kennyboyd,
The app currently only supports single-user login. The workaround is that your family members can log into the account on their own devices using your login credentials.
Once you're logged in to the app, you'll want to head over to Menu > Manage Account > Multi-Factor Authentication, where you can set up multiple phone numbers. So the next time someone else in your family needs to log in, they can have the verification code sent to their own phone.
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lance843
1.1K Messages
Just add the app on there phone and use your log in info and they are good to go. Meand my wife have the app and I just logged in her app with my log in info and now she can do anything in the app.
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blondebrainscans
25 Messages
This would be good, except for when you have a family member or guest who needs to view who is at the door or in the driveway on the cameras, but should not have access to the security settings, private information and the entire financial portion of the account. If they can’t make the app more user and family friendly, you would at least think that they could create a monitor to put in the house that can display camera views during action events!
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lee_9aaef3
2 Messages
True. Still does not address issue of access to primary account user options.
Software needs to protect that info and let others log in on their own to monitor.
Would also be helpful if site clarified that ONLY 4 additional users can be added. Not helpful if you want to give access and track tradesmen/household helpers, multiple family members and guests. A down side of this system compared to other security systems.
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