1 Message
What Happens if I End My Monthly Plan
If I stop my monthly plan is my entire security system then inactive or will parts of the system still work normally and others will stop working?
1 Message
If I stop my monthly plan is my entire security system then inactive or will parts of the system still work normally and others will stop working?
Accepted Solution
emily_s
Community Admin
•
3.4K Messages
Hi @westcoastjoepa,
If you downgrade to our free Basic App Control plan, your system will not be inactive. Your sensors will still trigger an alarm if they are tripped, and you will still be alerted to the alarm via a push notification. The only difference is that our monitoring center will not contact you about the alarm, and 24/7 emergency dispatch is not included.
Also, if you have cameras on your system, you will still be notified when they detect motion and you can view a live stream through them, but they will not film any recordings.
For more information on what each of our monitoring plans offer, I recommend visiting this article in our Help Center.
(edited)
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robertfarronato
3 Messages
System becomes unusable camera especially that I paid for upfront then slowly the base unit starts to degrade with 3 am power alarms.
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