No motion detection through glass pane

@davey_d​, What about an OUTDOOR  camera?  Will the SimpliSafe OUTDOOR camera motion sensor work if it is installed looking out through a glass window pane? 

Hi @fschwartz72,

The Outdoor Camera's motion sensor works in the same way, by detecting infrared. So yes, it will also not work through a window.

But the Outdoor Camera is already designed to be mounted outside, so that would be the best way to set it up.

@davey_d​ what if you live in a HOA and can’t install outdoor cameras without approval? Its 2025, why can’t indoor cameras be use to detect motion outside?

@M_johnson40​ I have the same issue. Our HOA won't allow us to mount cameras outdoors, so I mounted our outdoor camera inside near a window. Unfortunately after testing it out, it's not detecting motion from the outside despite adjusting the settings to high sensitivity and all motion.

@M_johnson40 and @malibu786 Our cameras use a passive infrared (PIR) motions sensor to detect movement. Due to this, they cannot detect motion looking through a window, as they will register the window as a wall. The ability for our cameras to detect motion while looking through a window would require an entirely new model.