‎How to disable outdoor motion notifications when in OFF mode? | SimpliSafe Support Home
 
Cameron's profile

2 Messages

Closed

How to disable outdoor motion notifications when in OFF mode?

I don’t want to receive motion notifications when in OFF mode. 

if I’m grilling, I get a notification every time I walk in and out. And if my family is hanging out on the porch, I don’t need a million notifications. How can I make motion detection only operable in HOME or AWAY modes?

This conversation has been merged. Please refer the main conversation:

Outdoor Camera Motion Tied to Alarm System Armed State

Community Admin

 • 

3.4K Messages

Hi @Cameron, 

The Outdoor Camera was designed to be active at all times, so currently you cannot disable its motion notifications when the system is off. However, this is a popular request, and it's been submitted to our dev team. If/when this feature is implemented, we'll provide an update in this thread.

In the meantime, we do have a Snooze Notifications feature that allows you to turn off the Outdoor Camera's motion notifications for a set amount of time. You can learn more about this feature in this Help Center article.

3 Messages

My situation is similar.  I only need to receive notifications when my system is armed in HOME/AWAY modes.  It's pretty baffling that this isn't already an option.  Why would most people want to receive notifications when they've disabled their security system?

Night time motion sensing to prevent break in attempts prior to the alarm being triggered or physical damage being done to my house is really the only reason that I need a security system at all aside from my insurance company requiring it so if customizing notification settings isn't rolled out in the near future then I'll very likely be leaving Simplisafe.

Let's go, guys, it's a very simple change to your software, you can do it!  Give the people what they need.

Community Admin

 • 

3.4K Messages

Hi @Clayton2​, 

We have submitted a request to our dev team to bind the Outdoor Camera to the state of the alarm so that motion events will only be triggered when the system is in Home or Away Mode. When we get any news from them, an update will be posted in this thread.

In the meantime, I would recommend enabling Snooze Notifications to turn off motion notifications when you don't want them.

4 Messages

Agreed - I have a camera covering my garden. I don’t need to be notified of my family using the garden whilst we are in. Having a outdoor covering the front of my property would be unviable, as every pedestrian walking past would trigger an alert. 

Add my vote to this feature. Seems obvious that camera functionality inside and out should be similar. 

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.