8 Messages
Why did SimpliSafe push out a firmware update at 4:00 AM EDT that caused the base station to start making a loud alert noise
Why did SimpliSafe push out a firmware update at 4:00 AM that caused the
base station to start making a loud alert noise that cause both my wife and I
to awaken? How can this be considered customer friendly?
I had to get out of bed to put my code to mute the alert alarm.
Then to top it off, I had selected to update later, but the update proceeded. Then once completed the base station in a very loud voice state update completed.
