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Featured Articles

How can I see my Payment and Billing History?
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
2-Step Verification for SimpliSafe® Accounts
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Glassbreak Sensor Offline
SimpliSafe® Excess Payback
Biometric Authentication for SimpliSafe® Accounts
App Error: Internet Not Found
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Dark Mode for the SimpliSafe® Mobile App
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Why Can't I See All of My System Locations in the Mobile App?
Testing the Smoke Detector
My Doorbell Won't Ring
SimpliCam Wired Indoor Camera LED Status Light Colours
Testing the Motion Sensor Gen 1
Outdoor Camera Mount Feels Loose or Not Sturdy
Motion Sensor Gen 2 False Alarms
What Does "Invalid Base Station Serial" Mean?
App Error: Your connection is not private
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Where can I purchase additional yard signs, sensors, and other accessories?
Entry Sensor Alert Voice Prompt
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How Does the Entry Sensor Respond During an Alarm
How to add the SimpliSafe® widget to your Smart Phone
Motion Sensor Gen 1 Offline
How to activate app control
How to Improve Upload Speed?
How To Replace Water Sensor Battery
Where Should I Place My Base Station?
What are the Wi-Fi upload speed requirements?
How To Set Up or Delete A Custom PIN