‎Features & Settings | SimpliSafe Support Home
Skip to main content

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Outdoor Camera Mount Feels Loose or Not Sturdy
Dark Mode for the SimpliSafe® Mobile App
How to Improve Upload Speed?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Camera Motion Detection by System Arming State
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Glassbreak Sensor Offline
How many devices can I connect to the Base Station?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How to add the SimpliSafe® widget to your Smart Phone
My Doorbell Won't Ring
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Motion Sensor Gen 1 Offline
App Error: Internet Not Found
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How to activate app control
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Biometric Authentication for SimpliSafe® Accounts
Testing the Motion Sensor Gen 1
Using SimpliSafe® With Google Home and Google Assistant
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
2-Step Verification for SimpliSafe® Accounts
Video Doorbell Pro Requirements
How to Find the Serial Number for Your SimpliSafe® Device or Camera
How To Replace Water Sensor Battery
What are the Wi-Fi upload speed requirements?
How Does the Entry Sensor Respond During an Alarm
App Error: Your connection is not private
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What is Practice Mode?
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?