‎Alarm Events & Monitoring | SimpliSafe Support Home
Skip to main content

Popular

What are the Monitoring Plan Options?

Choose your plan and get 24/7 professional monitoring services for peace of mind

Read More

How do I Activate Monitoring?

We’re on a mission to make every home secure. Subscribe to professional monitoring for peace of mind

Read More

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
SimpliSafe® Excess Payback
App Error: Internet Not Found
Dark Mode for the SimpliSafe® Mobile App
Where can I purchase additional yard signs, sensors, and other accessories?
2-Step Verification for SimpliSafe® Accounts
My Entry Sensor Will Not Pair to My System
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Motion Sensor Gen 2 False Alarms
How To Change The Entry Sensor's Chime Volume
What does the signal strength next to my camera in the app indicate?
Scheduled Arming for Your SimpliSafe® System
Panic Button Not Responding
How many devices can I connect to the Base Station?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
How to Improve Upload Speed?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Outdoor Camera Mount Feels Loose or Not Sturdy
How to add the SimpliSafe® widget to your Smart Phone
Where Should I Place My Base Station?
How to activate app control
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Maximising Battery Life of the Wireless Outdoor Security Camera
Glassbreak Sensor Offline
Motion Sensor Gen 2 Not Detecting Motion
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
What are the Wi-Fi upload speed requirements?
How to Reset the SimpliCam® Wired Indoor Camera
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What Is The Red Button On The Top Of The Keypad?
Base Station and System Settings
How to Find the Serial Number for Your SimpliSafe® Device or Camera
How to Reset the Video Doorbell Pro
What Does "Invalid Base Station Serial" Mean?