‎Alarm Events & Monitoring | SimpliSafe Support Home
Skip to main content

Popular

What are the Monitoring Plan Options?

Choose your plan and get 24/7 professional monitoring services for peace of mind

Read More

How do I Activate Monitoring?

We’re on a mission to make every home secure. Subscribe to professional monitoring for peace of mind

Read More

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
SimpliSafe® Excess Payback
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Dark Mode for the SimpliSafe® Mobile App
How To Replace Water Sensor Battery
Video Doorbell Pro Motion Detection
What if Someone is Forcing me to put in my PIN on the PIN Pad?
App Error: Internet Not Found
How to activate app control
Glassbreak Sensor Offline
Outdoor Camera Power Cable Specifications
How to Improve Upload Speed?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
App Error: Your connection is not private
SimpliCam Wired Indoor Camera LED Status Light Colours
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
My privacy shutter isn’t responding correctly.
What does the signal strength next to my camera in the app indicate?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
How many devices can I connect to the Base Station?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
What Does "Invalid Base Station Serial" Mean?
Where can I purchase additional yard signs, sensors, and other accessories?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
My Entry Sensor Will Not Pair to My System
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What are the Wi-Fi upload speed requirements?
Outdoor Camera Mount Feels Loose or Not Sturdy
Where Should I Place My Base Station?
Camera Motion Detection by System Arming State
How to Reset the SimpliCam® Wired Indoor Camera
How do I reset or change my password for my SimpliSafe® account?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup