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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
Where Can I Submit a Product or Feature Request?
What does the signal strength next to my camera in the app indicate?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
What Does "Invalid Base Station Serial" Mean?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Biometric Authentication for SimpliSafe® Accounts
How To Check The Firmware Version of SimpliSafe® Devices
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
What are the Wi-Fi upload speed requirements?
How do I reset or change my password for my SimpliSafe® account?
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How To Replace Water Sensor Battery
How to Find the MAC Address of a SimpliSafe® Device
Why Can't I See All of My System Locations in the Mobile App?
Camera Motion Detection by System Arming State
How to add the SimpliSafe® widget to your Smart Phone
Motion Sensor Gen 1 Offline
Base Station LED Status Light Colours
How to Replace Motion Sensor Gen 2 Battery
How many devices can I connect to the Base Station?
How To Set Up or Delete A Custom PIN
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
How to Improve Upload Speed?
Dark Mode for the SimpliSafe® Mobile App
How to activate app control
App Error: Internet Not Found
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Key Fob Not Responding To Button Presses
What is Practice Mode?
My Entry Sensor Will Not Pair to My System
Can't Initiate Live Stream From Within the SimpliSafe® App