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Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Dark Mode for the SimpliSafe® Mobile App
What Does "Invalid Base Station Serial" Mean?
My Entry Sensor Will Not Pair to My System
Glassbreak Sensor Offline
Biometric Authentication for SimpliSafe® Accounts
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
SimpliSafe® Excess Payback
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Testing the Motion Sensor Gen 1
How to Improve Upload Speed?
App Error: Internet Not Found
Motion Sensor Gen 2 False Alarms
What does the signal strength next to my camera in the app indicate?
Panic Button Not Responding
How Does the Entry Sensor Respond During an Alarm
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
What Is The Red Button On The Top Of The Keypad?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How to add the SimpliSafe® widget to your Smart Phone
How do I track my order?
Using SimpliSafe® With Google Home and Google Assistant
How many devices can I connect to the Base Station?
How to Rename a SimpliSafe® Sensor
How to Download Recordings From Your Camera
How To Replace Panic Button Battery
What are the Wi-Fi upload speed requirements?
Why Can't I See All of My System Locations in the Mobile App?
Video Doorbell Pro Motion Detection
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup