Alarm Events & Monitoring
A Professional Monitoring Subscription adds an extra layer of security to your home 24/7 and 365 days a year. Here you can learn more about your monitoring service, and what to do in the event of an alarm.

Popular

What are the Monitoring Plan Options?
Choose your plan and get 24/7 professional monitoring services for peace of mind
Read More

How to Cancel an Alarm That's Already in Progress
Our monitoring center is available 24/7 and 365 days a year
Read More

How do I Activate Monitoring?
We’re on a mission to make every home secure. Subscribe to professional monitoring for peace of mind
Read More
Featured Articles
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
SimpliSafe® Excess Payback
How To Find or Change Your Master PIN
How To Set Up or Delete A Custom PIN
What Happens During An Alarm?
How do I Change my Monitoring Plan?
Automated KeyHolder Call Process
How do Duress Alarms Work?
How do I report a possible vulnerability or security issue?
How do I Make Sure I Always Receive Alarm Alerts, Even When my Phone is Silenced?
What To Do After A Real Or False Alarm Event
What is Video Verification?
How To Set Up, Change, or Remove A Duress PIN
How to Cancel an Alarm Event That's Already in Progress
What are the Service Plan options?
View All
