Auxiliary Siren batteries only lasting 4-5 months

Hi @edmarcot45​, 

Since you mention that your replacement siren is exhibiting the same behavior as your first siren, it makes me think that the issue here might be interference. If interference is at play, that means that your siren is working harder to connect with the Base Station, which would cause this battery drain.

Interference could be caused by dense physical objects that get in the way of the signal. These are objects like thick brick/stone walls, or heavy appliances between the Base Station and siren.

Interference could also be caused by wireless signals that are competing in the same airspace. Low frequency devices like wireless weather stations, speakers, and garage door openers could cause wireless interference. 

If there any any objects that could cause physical or wireless interference near your Base Station or siren, I would try to move the Base Station and siren closer together.

@emily_s​ I have placed it next to the base station to aovid the possible "interference" issue you had mentioned.  My replacement siren still only last for about one week. Now they are sending me the 2nd replacement after troubleshooting everything although I am not positive it is going to resolve the problem.  Very frustrating!

@brightstar1959​ How do you have the aux siren configured: entry, exit beeps. etc? Length of time you specify for those functions can eat into your battery life significantly. Mine are off to keep battery life to 6+ months.

@char_938​ I do not recommend placing it that close to the base station.   My aux siren is in the downstairs (first floor) hallway near the front foyer.  The base is on the 2nd floor hidden. As previously posted in this thread, batteries go six months + and one week, even one month, of course is not an exceptable experience.  Unfortunately, beyond my pay grade aka knowledge to explain why your battery life is so short. Please post your outcome here if you get a chance after you get the wnd replacement.

@wheretheroadends My aux siren's batteries easily last 6 months and longer and that is with daily use. For a vacant property, that should be even longer.  One key element that effects battery life is the connection to the base.  If it's strong, you should not expect any less in battery performance.

As for starting new threads, it's easy. pick your topic area, name it, write your post and then hit the post button.

@wheretheroadends​ If you submit this idea for an AC-powered siren as an "idea" post in the Product Requests and Suggestions section of the Community, we can go ahead and submit this idea to our devs and track it in the Community.

And as Captain11 mentioned, to make a post first click the blue "Ask the Community" button. From there you can choose between a question or idea post, choose your post's category/topic from the provided dropdown list, give it a title, write out your post in the "Description" field, and then click "Post" to publish it.

@ciencio Is there any physical interference in the path between the Siren and Base Station? This can come from things like heavy appliances, thick stone/brick walls, and chimneys. If there are any objects like that directly in the path between the Siren and Base Station, that can force the Siren to work harder to communicate with the Base Station, causing its batteries to drain quicker. 

In that case, try adjusting the placement of the Siren to minimize the amount of physical interference between it and the Base Station.

No physical interferences betwen the two, they are really close.

Since my last message I moved the siren close to the base station, I had to replace the batteries a couple of days ago. Still less than 3 months isn't ideal. Any solutions? 

Happy to hear that, so maybe my siren has to be replaced.

It's close to the base station and when I changed the batteries I used a different kind new ones....

icmckeown15

11 Sounds like lemons to me, especially since my siren goes almost a year with no issues on the same batteries.  Suggest you call support, go through troubleshooting and probably get them replaced.  Bad ones happen, unfortunately.

Please post your outcome here if you get a chance.

Hey @icmckeown15​! This is something the team is aware of and working on. Currently if you replace the batteries after about ~7 hours the error should clear. Put plainly it needs to go through one cycle in the Base Station to register the new batteries.