1 Message
Outdoor Camera V2 Scam
Anyone else impacted by the Camera V2 scam? I bought outdoor cameras earlier this year when enrolling in the Outdoor Monitoring program and just got an email today, 6 months after that hefty purchase, that the cameras I bought will no longer be supported for the program come December. This is utterly unfathomable to me. The cameras were $200 apiece and now they want me to buy them all over again 6 MONTHS LATER? What will I do with the old cameras? Why do I have to pay for the new cameras? I reported SimpliSafe to the FTC because this is such horrific consumer mistreatment I can't even begin to wrap my mind around it. If you are also disgusted with this, please do the same. SimpliSafe, you need to send replacement cameras to those impacted for free or reverse course on cutting off service to those of us with the "old" cameras we literally just bought from you this year.
captain11
Captain
•
6.1K Messages
2 days ago
@lkhamer I do understand your position and reasons for not appreciating the chain of events, and yes, SS can greatly improve communication but send a complaint to the FCC for equipment not being current with new technology? My brother purchased Google Nest WIFI literally less than 3 weeks before Google Nest WIFI Pro was released. Some may argue it was not much of a change, but in the new model any point can be used as a router, has two ethernet ports and accesses WIFI 6 and WIFI 6E. Yes, bad timing but I don't know what action the FTC will do.
That said, some communication from SS on this topic would be more than nice and expected, including some type of trade in and up program.
0
0
dlpsr
1.3K Messages
2 days ago
From another opposing and not happy at all with any of Simplisafes cameras, or service perspective.
No V2s not ever, not in a million years, I'm disgusted enough with 5 V1s @ almost a $1,000. It is that much with two doorbells thrown in.
I'm in the never ever again Simplisafe crowd, learned my lesson the hard way.
Some my own stupidity for believing BS web reviews and not looking in at actual websites that rate them at 1.7 of 5.
Carry on OP, you did the right thing.👍
Stand up for yourself. It's your right.
I'll be right behind you soon enough, not so much for me, but for future unsuspecting victims.
1
0
dlpsr
1.3K Messages
2 days ago
@captain11 I appreciate the thought.
0
0