‎Too many notifications, not enough options to tune them | SimpliSafe Support Home
 
nickb's profile

Tuesday, September 20th, 2022 1:22 PM

Too many notifications, not enough options to tune them

I have a latest gen system, with entry sensors, motion sensors, cameras, and door locks. Whenever someone opens the front door I get a notification from the entry sensor, the door lock, and the camera one after another. It's getting really annoying. Is there a way to group these sensors together to get a single alert? Like, if the front door gets opened, it's safe to assume it was also unlocked... I don't need an alert for that as well, but I would still like to know about it. I just don't want to get 3 notifications every time someone opens a door. 

4 Messages

2 years ago

I think you can go to your Push Notifications and turn off General Activity.  That is what I did.  That way you will only get notifications for real alarms or warnings, like a device not working.

2 Messages

2 years ago

The fact that general covers too many different types of issues is an issue. I want to know when my system is disarmed (this happens a few times a day) and not when my front door is locked or unlocked, which happens dozens of times a day.  Please Simplisafe - give us more customization options for notifications!  A per device notification would be great.

1 Message

An old post but it looks like this was never addressed to be able to customize which devices send general activity notifications and which don't? It is annoying with everything pushing notifications but the only alternative is no notifications. This seems to be a disincentive to build up a comprehensive system of all simplisafe devices as the notifications will drive you crazy... Is customization on simplisafe's radar at all?

Community Admin

 • 

5.7K Messages

@ahighfield​ yes, the "General Activity" category for Notifications covers System Armed, System Disarmed, Smart Lock locked, and Smart Lock unlocked. Both sets of settings cover the whole system, and aren't able to be set to a per-component basis.

We do have a request still pending on our Product Requests section here for Disable Smart Lock Notifications.

3 Messages

Just a simpliuseless team. Can’t even set up a customized notification in over 3 years.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.