‎SmartLock and Key Fob | SimpliSafe Help Center

Wednesday, June 24th, 2020 5:48 PM

SmartLock and Key Fob

1 Message

2 years ago

100% Agree - I didnt realize when I bought the system and extra keyfobs that the fob could not be used to unlock the smartlock.  Seems logical and an easy firmware update to enable this option.

1 Message

10 months ago

If the rest of the family is in home....system on "home"-- moving the fob to off should DEFINITELY unlock the smartlock.

You may or may not realize this-- but even going keyless with the PIN pad is a huge convenience and selling point for you product.   I've never had a security system-- but I've found that locking and unlocking via the external pad is very convenient.   If the keyfob unlocked the door every time....I would be buying keyfobs for everyone in the family.

New to the Community? Get started by reading our Welcome Post.