I just attempted to purchase a few yard signs because the cheap plastic they provide doesn’t hold up. Simplisafe wanted $23 for shipping, more than the
materials themselves. I’m a longterm customer, keep your stuff.
I agree on this. I am a long-time SS customer as well with an enormous amount of components AND have the highest level of monitoring. Seems like we would get free or discounted shipping when adding new components.
Adding to this - surprised to find a shipping charge as I went to purchase expensive additional hardware for my system. Simplisafe, you should reward longterm customers with free shipping at the very least.
I’m also surprised to be adding more components to my existing system and be faced with a $20+ shipping charge for a few lightweight pieces of plastic.
Not only does Simplisafe charge shipping, the cost is outrageous. $9.62 to ship a door sensor 'slow boat'. I looked into eBay's shipping cost and they estimate it at just over $2. BTW, I can buy a new door sensor on eBay for about $1 more that SimpliSafe's sale priceand it's sent free shipping. Or, buy it on Amazon for free Prime overnight shipping. The big SimpliSafe Labor Day sale is a joke.
sevensiamesecats
2.2K Messages
5 years ago
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fastback111
46 Messages
5 years ago
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vinceraneri
6 Messages
1 year ago
I just attempted to purchase a few yard signs because the cheap plastic they provide doesn’t hold up. Simplisafe wanted $23 for shipping, more than the
materials themselves. I’m a longterm customer, keep your stuff.
didn’t order.
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swcarter
2 Messages
11 months ago
I agree on this. I am a long-time SS customer as well with an enormous amount of components AND have the highest level of monitoring. Seems like we would get free or discounted shipping when adding new components.
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annief
1 Message
10 months ago
Adding to this - surprised to find a shipping charge as I went to purchase expensive additional hardware for my system. Simplisafe, you should reward longterm customers with free shipping at the very least.
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rkt
3 Messages
8 months ago
I’m also surprised to be adding more components to my existing system and be faced with a $20+ shipping charge for a few lightweight pieces of plastic.
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vinceraneri
6 Messages
8 months ago
You would think their management would be pay ing attention to complaints
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JeffM
3 Messages
2 months ago
Not only does Simplisafe charge shipping, the cost is outrageous. $9.62 to ship a door sensor 'slow boat'. I looked into eBay's shipping cost and they estimate it at just over $2. BTW, I can buy a new door sensor on eBay for about $1 more that SimpliSafe's sale price and it's sent free shipping. Or, buy it on Amazon for free Prime overnight shipping. The big SimpliSafe Labor Day sale is a joke.
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