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luke's profile

1 Message

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Timestamp on Video Recordings

I am in a "dispute" with my municipality about who put trash on the curb in front of my building.  I have camera videos with the trash on the curb on the date I moved in.  I can download the videos to my phone and share them with the municipal government.  The problem is that the videos do not contain the date and time so they have to take my word for it as to when they were recorded.  Is there any way to add the date and time to the video files themselves to make things simpler? 

250 Messages

+1.  This is an obvious feature that should have been done day one.  Please.

It's been at least six years and still not done.

1.1K Messages

It does need to be done, adt, ring and even eufy does it and there is no subscription fees for eufy and they have this feature. I would love to hear beep front door as well but we will not get that either even though it does it in test mode smh

1.1K Messages

Would be nice as all others do it, ring, nest or Google, eufy, reolink, tp link tapo cameras. It would be a nice feature but I'm not dying to have this one as much as having the sensors announced which is coming soon. Yyaaayy

65 Messages

Give me a date/timestamp in the recordings for **** sake

1 Message

I also agree it would be advantageous to have a video time stamp.  I see this has been something that people have been requesting for a while now.

Hope that another person showing interest will help this request to be worked on.

5 Messages

This is abhorrent that this thread has been going on for over 2 years and Simpli Safe is aware and they have done nothing to remedy this critical oversight? What good is a video without a date and time stamp! The state attorney needs this video to criminally prosecute my domestic violence case next week and they are telling me that the court won't accept these videos now as evidence because there is no date or time stamp! You should be ashamed Simpli Safe. I bought your product to keep my son and I safe after the death threats against both of our lives in this domestic violence case and now there is a good chance that the courts won't be able to protect us because your damn videos can't be used as evidence. If something happens to my son or myself our blood is on your hands!! I hope you  are proud of yourselves!

5 Messages

I think I will go to the media about this!

Former Community Admin

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5.7K Messages

@marionelizw​ thank you for your feedback, and I'm sincerely sorry to hear that this is happening to you. We at SimpliSafe do what we do because we know how important it is to feel safe in your own home, and we want to do everything we can to give that back to you. I've requested a call from one of our Specialists, so we can look into how we can help.

(edited)

5 Messages

Well, my post got a call from the CEO's office, let's see if they do anything to help me. 

5 Messages

My only solution according to them is for my attorney to contact their legal department and maybe something can be done??? Not really a resolution or help.

Former Community Admin

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5.7K Messages

@marionelizw​ there are two pieces going on here.

With regard to the request in this Community for baking timestamps into recordings, that is still in consideration. If and when our Product team moves forward with the idea, we'll keep this thread updated.

But you have a more immediate concern with your legal case. We do embed timestamp information on videos pulled via a legal request. Accessing your data in this way does require the proper channels and procedures, and that's why we advise going through your attorney.

4 Messages

Add my voice to those clamoring for date/time stamps on the video stream and recordings. I have video systems from Unifi and Abode that both have date/time capability, and have had it for years. This feature enhancement (actually should be a requirement!) was voiced OVER THREE YEARS AGO! It's disgraceful that SimpliSafe has ignored such a critical function for that long. Had I been paying attention when I first looked at SimpliSafe, I would not have purchased it.

1.7K Messages

$20 exterior camera.

23 Messages

Why does Ring have Date/Timestamp on the Video's and not SS?

1.1K Messages

@jk5598224​ every company does, adt, vivint, cpi, all of our local security companies cameras do, ring, eufy, reolink and the poe cameras I have have it as well. Unfortunately simplisafe is the last for this. 

250 Messages

Eight years and still not done.  Very sad. 💔

It is very apparent that Simplisafe is not going to add the date time feature to their 

cameras. Which makes the cameras it useless for my needs. Thanks to the people on this thread for bringing this critical lack of functionality to my attention.

Michael 

23 Messages

@michael_swafford_2000​ Yes if I had known that I would have never bought SimpliSafe

1 Message

Next system I own will be one with this feature. Just found the importance of this.  I have third party cameras from Amazon at half price of simplisafe outdoor without a subscription doing this job for me for now. 

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