2 Messages
The Pocket Key Pad and Video Door Bell
It seems to me to be a no brainer that the pocket key pad, the ability to turn on or shut off the alarm from your key chain, would have a plastic cover over the three buttons covering home, away and end. Too often, my hand or a coin in my pocket will hit one of the buttons and either, unknown to me, put on the alarm or shut it off. A simple clear plastic cover would rectify that problem.
On the issue of the video door bell, there is no bracket for the camera to turn horizontally, only a bracket for a 10 degree movement vertically. The competition such as Ring, offers an excellent video bell with an appropriate bracket for horizontal movement.
On the issue of the video door bell, there is no bracket for the camera to turn horizontally, only a bracket for a 10 degree movement vertically. The competition such as Ring, offers an excellent video bell with an appropriate bracket for horizontal movement.
simplisafe_admin
Community Admin
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510 Messages
3 years ago
Thanks for your input about your experience with the Keyfob. Regarding the Video Doorbell Pro bracket, while it's not available through our site, we actually do have a horizontal bracket for use with the Video Doorbell Pro. If you would like to get one of these horizontal brackets, please call our Support Team at 1-800-548-9508 from 8 AM to Midnight ET, 7 days a week!
SimpliSafe Social Team
SimpliSafe Home Security
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