‎Outdoor Camera Motion Tied to Alarm System Armed State (Home/Away/Off) | Page 3 | SimpliSafe Support Home
 
kattywamp's profile

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Outdoor Camera Motion Tied to Alarm System Armed State (Home/Away/Off)

I have my Outdoor Camera monitoring my driveway. During the day, it records lots of video of family members and delivery people. I know I can use the app to turn OFF motion detection to prevent all this video. It would be nice if there was a way to enter the time of day that I want to record motion detection. That way I could turn OFF motion detection from 7am until 8pm, and just record video between 8pm until 7am. Its the night time I am most interested in recording unwanted visitors.  Adding a Motion OFF or Motion ON time would be an easy way to do it.

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Add me to the list of people who think this is a required feature. We are out in our garden and on our deck all the time - and the cameras are recording everything we are doing even though the alarm is off. I really don't want that. When the alarm is off I want the cameras off. Just like the inside cameras. The inside cameras are off when I am at home - I want the same option with the outdoor cameras. The privacy issues are just the same. And also the battery issues. There is no way I'm charging up the battery every 4 days so I can have hours of footage of my family's private buisness on simplisafe. For now I have taken the batteries out of the camera. I only put the batteries in when I leave and want the cameras on. So I have to keep installing and uninstalling the camera batteries. Obviously this is undesirable. 

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Totally agree - should have been considered an 'essential feature' at the outset.

I sometimes get in excess of 50 (yes fifty!) notifications on outdoor camera motion detection per daytime - when our home alarm system is off.

What bugs me is that during this time, the camera must wastefully  consume power and record footage etc.

On the very rare occaisions when I have my phone screen active, there's a notification PLUS an option to sleep for 30mins.

Wht can't *this* be activated within the app? (with additional per-device scheduling?)

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How are we looking on this topic, @Simplisafe?  Looks like the people want to disable the camera notifications when disarmed!  Give the people what they (we) want!  Is this in the works?  Can we have an update?  It cannot be that hard to change the software.  Let's go dev team, you can do it!

Community Admin

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@Clayton2​ This request has been submitted to our dev team, but we don't have any updates from them yet. Once we receive any news, we will let everyone know in this thread.

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I recently upgraded to the new generation with a video doorbell.  I like having notifications for motion, but the settings are all or nothing.  This is one of the features i was really looking forward to take advantage of, bit i had to turn it off. I noticed when the family is at home, I get motion notifications all day.  These are distracting and not needed.  I need a setting that turns turns off notifications for motion events when the the alarm system is off, but when the alarm system is set for away or home, then I do want the motion event notifications.   Would love for this to be an option on the next firmware update.  Thanks

Note: This comment was created from a merged conversation originally titled Video Doorbell Notification Options Request

Community Admin

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Hi @Craigrj5000​, 

Thank you for your suggestion! This is a popular request, so I've gone ahead and merged your post into this thread. This feature has been submitted to our dev team. Once we get an update from them, we will let everyone in this thread know.

In the meantime, we have a Snooze Notifications feature that will temporarily pause a desired camera's notifications for a set amout of time. You can learn more about this feature and how to enable it in this Help Center article.

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Just upgraded to the new generation with two video doorbells.  I opened a new conversation on this same topic a few days ago, and I was directed to this feed.  I am disappointed this same comment was started two years ago and still no option for this feature.   

There should definitely be a feature in the SimpliSafe app which allows us to disable camera notifications WHILE WE ARE AT HOME AND THE SYSTEM IS OFF.  I get notifications on my phone and tablet and watch, and my partner’s phone and tablet EVERY TIME I walk in/out of my patio door (dozen’s of times per day).  And I am having construction done in my back yards, and I’ve been getting scores of notifications on all devices for the past two days.

Note: This comment was created from a merged conversation originally titled Camera Notifications when System is Off and I am at Home

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@SimpliSafeMaritza From what I could see in the request log here in the community, SS is working on your request, but in the interim, the snooze feature let's you shut off the notifications for 30 or 60 minues. Works well when my lawn service comes, and at least something while you wait for the new feature to be delivered and implemented.

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SS needs to improve the MODE controls (OFF - HOME - AWAY) and/or notifications and recording of the Doorbell and Outdoor CAMS.

I have a Doorbell camera and Front and Back yard cameras. We are retired and have a backyard pool and Jacuzzi and significant landscaping in the front yard.  (FYI, we live in San Diego County)

THE PROBLEM: I cannot turn off or control the cameras with the SS OFF, HOME, AWAY mode functions like can be done with most other sensors. We use the backyard a lot, every day, for extensive periods of time. We CONSTANTLY get “Motion Detection” notifications from the camera, even in LOW sensitivity.  The same with the Front yard; we do a lot of maintenance there, and it constantly is sending notifications from both the doorbell and camera when we are working.

Why can’t we control the camera MODEs (independently) like the other SS sensors ??? I want to control modes and turn the cameras OFF, when we are home.

When we are HOME, in the evening, in the pool or at night, I may want the doorbell and front camera active but the backyard off because we may swim or Jacuzzi or just sit on our deck, reading, eating and enjoying our GREAT SD weather.

When we are AWAY, I will want all cameras active. WHY can I not control this like all other devices. This is a BIG issue for me and my wife!!!

We do not want to be monitored in our backyard when we are at home.  Let me decide when the camera is ON and when I can turn it OFF, by using the app or keypad modes. I would think there are many SS users who would want this feature. I feel that SS should make this a high priority upgrade.

Does anyone know if SS is working on this or is there some other means to control the cameras other than going into settings each time and turning them on/off or removing them, which is a very time consuming and inefficient method. It seems to me that SS could easily provide this feature with some SMOP (simple matter of programming).

Craig S

Community Admin

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@csurfsmith​ Your suggestion sounded similar to this thread, so I've gone ahead and moved it here. This is a request that has been forwarded to our dev team, but at this time we do not have an update from them.

In the meantime, I would recommend enabling Snooze Notifications for your cameras when you know you will be outside. By turning on Snooze Notifications, you'll be able to pause push notifications from your cameras for a set amount of time. You can learn more in this Help Center article.

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Can we please reach out to the dev team for some sort of indication as to whether this is being worked on or not?

”we’ll post here when there’s an update” isn’t really a good enough answer. 

Surely someone can confirm if it’s being worked on at the very least?

Community Admin

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@jonnielewisfilm​ This request has been sent to our dev team, but it is not currently in development.

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@emily_s​ 

can we find out if there is any intention to develop it please?

the exterior cameras are truly useless without it. 

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I was going to purchase a system, but the lack of this functionality, along with ability to have time based notifications is a complete failure as far I as I can see. And the fact this request has been ongoing for two years with no real update is appalling and to me indicates no real development is ongoing. A shame as otherwise this looks like an interesting system.

Former Community Admin

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@hpbingham​ we sincerely appreciate your feedback. The Outdoor Camera was originally conceived as an always-on device, which is why this functionality was not included.

But our engineers are nonstop when it comes to innovation. Our camera team in particular has been laser-focused on launching our new Smart Alarm Wireless Indoor Camera, which is built on the same platform.

If and when new features are added to the Outdoor Cam, you'll hear it here on the Community. Stay tuned!

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Please add this function! Thank you. 

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Like the OP, I only want the camera to record motion when I've armed the system. Is there a plan to make this possible via a setting? Disappointing that it doesn't do this already.

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@simplisafe_232​ Your comment sounded similar to this request, so I've moved it into this thread. We have submitted this feature request to our dev team for their consideration. Once we hear more from them, we'll give an update in this thread.

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(If this exists, I can't find it.) The Issue: if I want to turn on notifications for every camera, I have to do it for each one; we have 3.

The Idea: I want to create custom settings, such as the following: When system is OFF, I will not get notifications when a camera detects motion. If the system is on HOME or AWAY, I will get notifications of motion from any camera that detects it.

In other words, my custom settings will NOT require me to turn notifications ON or OFF for each of my 3 cameras every time I go away or go to sleep. I keep notifications OFF for all cameras when we are home and will be doing things outside. Having to go into settings for every camera and change notifications is a big pain in the arse. 

Note: This comment was created from a merged conversation originally titled Custom notification setting for all cameras

Community Admin

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@protofish​ Your original post sounded similar to this feature request, so I've merged it here. This idea has been submitted to our devs for their consideration. When we get an update from them, we'll let you all know in this thread.

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Thanks Emily. Looking forward to learning whether or not the dev team has taken up this suggestion. BTW, is there a way I can get an email when there is a post on this thread? 

Community Admin

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@protofish​ At this time there is not a feature that sends emails when a thread you follow has a new reply, but you will get a notification in the Community. You can see your notifications by clicking the bell icon in the top right corner.

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@emily_s​ This isn't the same kind of request. Email notifications are different from tracking motion detection and recording video based on system armed state. Crazy that the outdoor cameras have been out this long and still have very limited functionality in terms of what the owner can do with the camera. Frustrating that this is making zero progress.

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The devs have been ‘considering’ this feature request for 2 years. Is it coming, or is it not? Please ask them that question and let us know what they say.

we know it’s not currently being developed from your previous posts, but surely it can’t be that hard to get a definitive answer on whether it’ll be developed in the future or not?

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Response on my above post please. @emily_s 

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Former Community Admin

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@jonnielewisfilm​ this feature is definitely still in development. We'll update this thread when it's ready for release.

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@davey_d - 2 months ago @emily_s said ‘this request has been sent to our dev team but it is not currently in development’. 

Was she wrong, or have the dev team only recently started working on this feature?

(edited)

Community Admin

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@jonnielewisfilm​ This feature has just recently been brought into development.

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Well, somehow I got diverted to a thread about camera firmware (.15 to .18), which is also an issue I have. However, I still am waiting for a reply about tying the camera notification on/off to the Home and Away settings. Is the Dev Team working on this, thinking about this, or ignoring this? A little info, pease. 

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You got me thinking about what version firmware I have:

Outdoor camera is v1. 15.6.391

As you're implying there's a newer version, don't these cameras auto update their firmware?

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@Pandy_123​ Yes, they do. But they can be hit/miss based on signal strength.

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